Privacy Policy

Roundglass Foundation (“Roundglass”, “we”, “our” or “us”) value Your trust, and we respect the importance of protecting the privacy of our users, visitors, and partners (“You”).We treat Your personal information that identifies You (“Personal Information”), or non-personal information, with respect and in accordance with this Privacy Policy. We encourage You to read the Privacy Policy below, which sets out important information relating to how Roundglass handles Personal Information:

The usage of the term Personal Information in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable law. This Privacy Policy does not cover the privacy practices of other companies and organizations who advertise on our Websites, and who may use cookies, pixel tags, and other technologies to serve and offer relevant ads. Occasionally, at our discretion, we may include or offer third-party products or services on our Website. Third-party product websites and/or applications shall have separate and independent privacy policies, terms of use, end-user license agreements, or similar disclosures, that may be available to You from such websites and/or applications, such as the Apple App Store or Google Play Store, or by contacting the third party for more information. We have no responsibility or liability for the content and activities of these linked websites and/or applications.

If You do not agree to the terms of this Privacy Policy in its entirety, You may not access or otherwise use the Website or any functionalities, or features offered by Roundglass through or in connection with the Website (collectively, the “Services”).

1. OVERVIEW

This Privacy Policy covers processing, storage and access to Information that we collect when You voluntarily access, use or register on the Website, as required under lawful and/or contractual activities with Roundglass or otherwise required in the normal course of business. . Capitalized terms not defined in this Privacy Policy shall have the meaning outlined in the Roundglass Terms and Conditions (“Agreement”) applicable to You. This Privacy Policy is incorporated into and to be read with our Agreement.

We reserve the right to change or update this Privacy Policy at any time without (i) any prior notice; (ii) assigning any reason; or (iii) any liability whatsoever. It shall be Your responsibility to check this Privacy Policy for amendments from time to time. If we make a material change to this Privacy Policy, we may notify You by email if we have Your email address on record, or by posting a notice on the applicable Website. Your continued use of the Website following the posting of changes to this Privacy Policy will constitute Your consent and acceptance of those changes.

2. INFORMATION COLLECTED BY US
   • We collect Personal Information in the following ways: (i) when You register to become a member on the website; and (ii) when You access the website and provide Information in connection with Your use of the, or otherwise utilize certain aspects of the website as described below:
     • Account and Contact Information: Your name, username, password, address, Financial information such as bank account or credit card or debit card or other payment instrument details, telephone and/or mobile number, email address, and other information You share with us when You make a donation on our website, create an account on the website, subscribe and sign-up to receive communications or materials from us, or otherwise submit a form to us.
     • User-Generated Information: Information that You submit when using the website, this information includes, for example, the information You provide while using any interactive features available on the website, information provided by You while participating in activities, which may include filling and submitting forms, , assessment responses, and any other data You generate, and information You submit while using support services including third party partner support services.
     • Technical and Usage Data: Usage metrics and other device and technical data are collected when You use the website e. This may include information such as the number of times that You visit the website, the specific Services accessed, as well as the frequency and duration along with device identifiers, device Information (such as OS type or browser type), cookie IDs, etc.
     • Location Information: When You access the website, we may collect location data either provided by your device or inferred from your Internet Protocol (IP) address.
     • Organisations’ Data: In case of companies, partnership firms, and proprietorship concerns, we may also collect relevant business details such as details pertaining to owners, promoters, shareholders, officers’ names, employees, and their contact details.
     • Payment and Donation Information: Parts of the Services may allow you to make a payment in the form of a donation, wherein You will have to provide certain information so we can complete the payment. This information includes Your name, billing address, payment information, email address, PAN Number (for Indian users) and phone number, etc. Any billing information that you provide is also stored by our third-party payment processor and is subject to the payment processor’s privacy policy.
   • We may also collect non-personally identifiable information. We may use both Personal Information and non-personally identifiable information to create aggregate information or anonymized data for analytical and service improvement purposes.
   • Please note that any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Personal Information.

3. PURPOSE OF DATA COLLECTION

We collect and process Your Personal Information for the following purposes, in compliance with applicable data protection laws:

• Service Access and Delivery: To enable You to register, access, and use the Website and its features.
• Donations and Transactions: To facilitate, verify, and process payments and donations, and to meet related legal and regulatory requirements.
• Communication: To keep You informed about Your account, transactions, Services, and to provide updates or respond to Your inquiries.
• Legal and Compliance: To comply with applicable laws, regulations, and reporting obligations, including tax and audit requirements, and to protect our legal rights.

4. HOW WE USE THE INFORMATION COLLECTED FROM YOU

We use the information collected from You in the following ways, in accordance with the purposes described above and as permitted under applicable data protection laws:

• Service Delivery: To enable You to register, log-in and use the Website and its features and to provide the Services You request.
• Donations and Transactions: To process, verify, and record donations or payments, including sharing necessary details with trusted third-party payment processors.
• Communication with You: To contact You with relevant Information pertaining to the content on the Website and for other promotional activities. To inform You about our improved or additional Services, such as letting You know about upcoming changes or improvements as well as to send You informative communications, and newsletters that we think You may be interested in.
• Website Improvement and Analytics: To improve our Website and to personalize Your experience on the Website.
• Support and Quality Assurance: To keep a record or monitor Your communications with us/our support team to help resolve any issues You might be facing and have complained about and, also for the purpose of monitoring quality, security, and training.
• Legal and Regulatory Compliance: To comply with obligations under applicable laws (including donation reporting, taxation, and audit requirements), to prevent fraud or misuse of the Website.

We will not share, trade, or sell Your Information to any third parties for use beyond providing the Services to You, except when You give us explicit permission and You may at any time opt-out of having Your Personal Information shared.

5. STORAGE OF INFORMATION

Any Personal Information we obtain about You will be stored in accordance with jurisdiction specific applicable law, and standards. By using our Website and/or providing your information, You consent to the collection, transfer, storage, and processing of Personal Information to, from, and in India or any other country. Roundglass controls and operates this website from India and makes no representation that the materials are appropriate or will be available for use in other locations.   The use of our Website or accessing any Services will be construed as obtaining prior written consent from You through electronic communication.

6. SECURITY MEASURES

The security of Your Personal Information is important to us. We follow generally accepted industry standards to protect Your information, both during transmission and once it is received.. While no security system is completely secure, we and our service providers take appropriate security measures to protect against unauthorized access or disclosure of the information collected by us. We review our security measures periodically and are committed fully to securing Your information and protecting Your privacy.

7. COOKIES

Cookies are small pieces of data stored by Your internet browser on Your hard drive after our web server sends them to Your web browser or mobile device. We, along with thousands of other websites, use cookies to enhance Your experience and to measure Your usage of the Website. With the help of cookies, we may present You with customized offerings or content that may be of interest to You. We may also use cookies to recognize You on subsequent visits or to remember Your username, so You do not have to re-enter it each time You visit the Website. You may be able to set Your browser to notify You when You receive a cookie or to prevent cookies from being sent. Please note, however, that, by not accepting cookies You may limit the functionality we can provide to You when You visit our Website.

8. INFORMATION WE MAY DISCLOSE AND TO WHOM WE MAY DISCLOSE INFORMATION

We may only disclose the information we collect as mentioned below. The other organizations to whom we disclose information are obligated to use such information only for the purposes stated below. You give Your explicit consent towards the following disclosures:

• Disclosure to Internal Teams
  We may disclose Personal Information we collect to our internal teams and authorized employees for the purposes of operating and improving the Website, enhancing user experience, processing and responding to Your requests, making changes based on Your feedback, and addressing any queries or concerns raised by You. Such access is provided strictly on a need-to-know basis and is subject to appropriate confidentiality obligations.

• Disclosures to Partners
  We may disclose the Personal Information we collect to our partners so that they are better able to prepare the content which is made available by us from time to time for Your best user experience. In all cases, we will require our partners to whom we provide Personal Information to comply with our instructions and policies and to use the Personal Information solely for the purposes for which we have retained them. Disclosure of Personal Information to these service providers is done to help us serve You better.

• Disclosures to Other Affiliated Companies
  We may disclose Personal Information, such as name, address, telephone/mobile number, and transaction or donation information to our affiliates. We may disclose Personal Information to our affiliates for purposes such as and including but not limited to:

• • Fulfilling Your requests; and
  • Offering You other products or services that we think may be of interest to You.

• Other Disclosures Permitted by Law
  We may make additional disclosures of Information as permitted or required by law. For example, we may disclose Personal Information to law enforcement agencies or insurance regulators without seeking any further consent from You.

• Third Parties
  • We do not sell, trade, or otherwise transfer to outside parties Your Personal Information. We may provide Your Personal Information to website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our Users, so long as those parties agree to keep this information confidential and adhere to our instructions and policies. We may, additionally, release Your Personal Information: (a) when we, in good faith, believe that it is necessary to protect our rights or property, (b) to any successor or purchaser in a merger, acquisition, liquidation, dissolution, or sale of assets, or internal restructuring, or (c) when we, in good faith, believe that access, use, preservation or disclosure of the information is necessary to comply with any applicable law, legal process or enforceable governmental request, to enforce applicable Agreement, including investigation of potential violations, detect, prevent, or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of our users or the public at large, as may be required or permitted by law. We also permit consultants and lawyers who may advise us in the course of litigation or arbitration concerning the Website to have access to Your usage data and Personal Information, if required. Your consent will not be required for disclosure in these cases, but we will attempt to notify You, to do so. However, non-personally identifiable information forming part of Your Personal Information may be provided to other parties for marketing, advertising, or other users without any prior intimation to You and/or Your express consent.
  • In accordance with applicable laws, we may share Your usage data, Personal Information, and/or non-personal information with third parties to (a) assist us and such concerned third parties in studying the user behavior and accordingly evaluating and improving the quality of the Services provided through the Website; (b) determine Your preferences and/or the Website to suit Your needs in a more targeted way, and (c) promote the Website to third parties.
  • For purposes of clarity, the usage data may be provided to anyone on an aggregate and anonymous basis for analytical purposes.
  • We may permit our third-party agents, service providers, vendors, and sub-contractors (such as vendors and suppliers that provide us with technology, services, data analysis, research, advertising, and marketing assistance and/or content in connection with our operation and maintenance of the Website) to access Your Personal Information, in connection with performing services for us and/or to operate the Website. However, such third-party agents are not authorized to use that Personal Information for their benefit and are required to strictly adhere to our instructions and policies.

9. AGGREGATE DATA

Aggregate or group data is data that describes the demographics, usage, or other characteristics of the Website users as a group, without disclosing Personal Information. We reserve the right to transfer aggregate or group data about the Website users  aggregate or anonymized form where it no longer identifies You personally (including usage data where the same is not linked to Personal Information) for lawful purposes including but not limited for (i) Research and Analysis (ii) Service Improvements (iii) Reporting and Transparency. We may also share aggregate data with our partners– like publishers, advertisers, or connected applications. For example, we may share information publicly to show trends about the general use of our services through the Website.

10. LINKS TO OTHER WEBSITES

The Website may contain links to other websites of interest. However, once You have used these links to leave our site, You should note that we do not have any control over the other website(s). We also utilise the services of reputed and secure payment gateway providers to enable You to process Your donations. Please note that once You are redirected to their payment page, Your use of their services will also be governed by their respective Privacy Policy and Terms of Use. Therefore, we cannot be responsible for the protection and privacy of any information which You provide while visiting such other website(s) and such other website(s) are not governed by this Privacy Policy. You should exercise caution and look at the privacy policy applicable to the website in question.

11. INFORMATION RETENTION

We will retain Your Personal Information only as long as is necessary for the purposes to which You consent under this Privacy Policy and in compliance with applicable law.

12. YOUR RIGHTS

• We value the confidentiality of Your Personal Information and will take all commercially reasonable efforts to ensure that You can exercise Your rights given to You under General Data Privacy Regulation (GDPR) and other applicable data privacy laws. You have the following rights in Your Information:
  • Right to access: You have the right to request access to the Personal Information we store and process about You.
  • Right to correct: You have the right to rectify Your inaccurate Personal Information including completion of incomplete Personal Information.
  • Right to erasure: You have the right to erase Your Personal Information unless data retention for said category of data has been stipulated for a mandatory minimum period of time as per existing law.
  • Right to object: You have the right to object at any time to our processing of Personal Information. For example, if Users have requested to receive Information from us, e.g., Newsletters, but do not wish to receive further Information, data subjects can easily opt out of receiving further Information from us.
  • Right to withdraw consent: As a rule, if the processing of Your Personal Information is based on Your consent at any time by unsubscribing from an email or sending us an email. Please note that this does not affect the processing of Your Personal Information before the withdrawal of Your consent.
  • Right to data portability: You have the right to receive Your Personal Information collected and stored by us in a structured, commonly used, and readable format. You have the right to transmit this Personal Information to a third party without hindrance from us, if technically feasible.
• If You have registered with our Website, You may access, modify, or delete Your Personal Information by logging into our Website using Your username and password and visiting Your account profile page. You may also send us an email at privacy@roundglass.com to exercise Your above-mentioned rights. We may not accommodate a request to change Information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. If You withdraw a registration or cancel a subscription, we may retain Your Personal Information in our records and we may continue to use and disclose that data in a manner consistent with this Privacy Policy unless You request the deletion of the same. In any event we may disclose appropriate data to law enforcement agencies, if required to do so, without Your express consent.

13. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION UNDER GDPR

If You are a resident of the European Economic Area (“EEA”), our legal basis for collecting and using the Personal Information described above will depend on which Services are You use on the Website. Our legal basis for collecting and processing Your Personal Information shall be as follows:

• Consent: basis Your consent to process Your Personal Information for accessing the Website.
• Contractual Obligation: You have entered into a contract with us, and we need to use Your Personal Information to provide You access to the Website.
• Legal Obligation: wherein we have to process Your data to comply with a legal obligation we are subjected to.
• Vital Interests: where it is necessary to process Personal Information to protect the vital interests of a natural person.
• Legitimate Interests: where it is necessary for the purposes our legitimate interests provided, they do not override Your rights in Your Personal Information.

14. “OPTING OUT” – CONSUMER SELECTIONS REGARDING INFORMATION SHARING

We are committed to protecting Your Personal Information, and to using or sharing it in ways that will improve or expand upon the Services we provide to You. By accepting the terms of this Privacy Policy by accessing the Website or any of its Services, You agree to the sharing of Personal Information as described in this Privacy Policy.

While browsing the Website and/or using the Services, You will not be provided with the opportunity to opt-out of the sharing of Personal Information until You register on the Website.

The practices and policies contained in this Privacy Policy replace all previous notices or statements with respect to the same subject.

15. CHILDREN’S DATA

Our Website and services are intended primarily for use by adults. If you are below Eighteen (18) years of age, You may not use or register on the Website or make any donation through our Website.

We do not knowingly collect Personal Information from children under the age of Eighteen (18) on the Website. We screen users who wish to provide Personal Information in order to prevent users under the age of Eighteen (18) from providing such information. If You believe that we have inadvertently collected information from a child without appropriate consent, please contact us immediately, and we will take steps to delete such information.

16. CONTACT US

If there are any questions or complaints regarding this Privacy Policy and our practices in relation to handling of Your Personal Information, You may contact the designated Grievance/Privacy Officer at privacy@roundglass.com or at rg.legal@roundglass.com

Roundglass Foundation
9th Floor, Plot no. IT C-9,
IT Park, Sector 67, Mohali,
Punjab-160062
Email:  privacy@roundglass.com